Refund Policy
At XM Core Systems LLC, we aim to provide reliable and satisfactory services to every client. If you are not satisfied with a service, please contact us so we can review your concerns and determine an appropriate resolution.
Refund Eligibility
Refund requests may be considered within 30 days of the original payment when services have not been substantially completed or when the agreed service cannot be delivered as described.
Non-Refundable Services
Payments may be non-refundable once significant work has been completed, including customized development, automation setup, chatbot configuration, virtual reality projects, cybersecurity services, third-party software, licenses, or other services specifically purchased or configured for a client.
Refund Requests
To request a refund, please contact XM Core Systems LLC with your name, payment details, service information, and reason for the request. We may review the work completed before approving a refund.
Processing Refunds
Approved refunds will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.
Contact Us
If you have questions about this Refund Policy or would like to request a refund, please contact XM Core Systems LLC through our Contact page.
Email:info@xmcoresystems.com
Phone:(954) 998-5894